Shipping & Returns

Made to order

Every Hollerstead piece is embroidered or printed when you order it. Production usually takes 2–7 business days before it ships.

Shipping

We currently ship to addresses in the United States only. Shipping cost and estimated delivery are shown at checkout before you pay. You will get a tracking email when your order ships.

Damaged, defective, or wrong item

If your order arrives damaged, misprinted, or not what you ordered, contact us within 30 days of delivery with your order number and a photo. We will send a replacement or a refund at no cost to you.

Size exchanges and other returns

Because each piece is made for you, we can't accept returns or exchanges for change of mind or the wrong size. Please check the size guide on each product before you order.

Lost packages and wrong addresses

Please double-check your address at checkout. If a package is marked delivered but you can't find it, contact us and we will help with the carrier.

Questions: contact us.